400+ authorised service centres across 120 countries. Predictive IoT maintenance reduces unplanned downtime by 62%. 48-hour global spare parts dispatch. Our service network combines traditional field support with AI-driven predictive intelligence.
AI algorithms analyse 40+ machine parameters to predict component failures 48–96 hours in advance. Schedule maintenance during planned windows — not production hours. Average 62% reduction in unplanned downtime.
Certified engineers available around the clock in English, Korean, Arabic, Spanish, and Mandarin. Remote fault diagnosis via IoT telemetry reduces unnecessary site visits by 45%.
Factory-supervised commissioning includes IoT platform activation, operator training programme (3 days), and preventive maintenance schedule generation based on your specific operating conditions.
55,000+ OEM part numbers stocked at regional hubs in Singapore, Dubai, Rotterdam, Houston, and Seoul. Standard dispatch within 48 hours. AOG emergency service for same-day air freight dispatch.
Coverage up to 5 years or 12,000 operating hours. Includes hybrid powertrain components and IoT hardware. IoT data is used to validate warranty claims — faster resolution, fewer disputes.
Predictable monthly cost with guaranteed response times (4h/12h/24h tiers), locked parts pricing, and machine availability guarantees backed by IoT uptime data. SLA customers average 95.8% fleet availability.
IoT-measured and reported quarterly.
Tell us your fleet size, locations, and maintenance challenges. We will design a service programme around your operational requirements — with IoT analytics included.
Contact Service Team